Environmental, Social, and Governance

The Most Sustainable Asset
is the One You Never Replace.

For more than fifty years, durability, refurbishment, and reuse have been built 
into how Smarte Group operates.

Our Approach

Responsibility built into the business, not bolted on.

Smarte Group’s model has always rewarded longevity. We design equipment to last, refurbish components rather than discard them, and recycle what finally reaches end of life. That long-standing discipline is now formalized in a board-approved ESG strategy, ISO-certified management systems, and structured quarterly reporting across environmental, social, and governance performance.
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Environmental

Designed for longevity. 
Built for reuse.

Our luggage carts, lockers, and vending units are built from stainless and cold-rolled steel, chosen for decades of service in demanding outdoor conditions. When equipment needs repair, units are returned to our facilities to be refurbished, rebuilt, and redeployed. What cannot be reused is recycled through ISO 14001 and R2-certified partners.

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Recycling Impact

2,600 lbs

Electronics recycled and diverted from landfill

4,000 lbs

Metal recycled through certified recycling centers

3,200 lbs

Cardboard recycled across operations

Emissions Reduction

11%

Year-over-year reduction in greenhouse gas emissions

23%

Year-over-year reduction in natural gas consumption

120K+

CO₂ avoided annually via full LED conversion at headquarters

2025 Carbon Footprint

1,445
mt CO2
Heating & fleet fuel
771
mt CO2
Direct emissions from natural gas heating and fleet vehicle fuel.
Travel & shipping
543
mt CO2
Other indirect emissions from business air travel and shipping.
Purchased electricity
131
mt CO2
Indirect emissions from electricity at HQ and two warehouses.

Reduction Targets

2%

reduction per year

Natural gas consumption at facilities and gasoline across our fleet vehicle operations.

1.5%

reduction per year

Business air travel emissions, with railway and maritime shipping to be added as tracking matures.

2%

reduction per year

Electricity consumption at corporate headquarters and two warehouse operations.

Active initiatives

Solar-powered trolley kiosks

Pilot program replacing grid-powered kiosk units with solar alternatives at select airport locations.

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Electric service vehicles

Transitioning field technician vehicles from gasoline to electric in targeted markets.

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Sustainable packaging redesign

39% reduction in plastic per bag wrap achieved through regional material sourcing changes.

Social

A safe, fair, and 

supported workforce.

Our equipment runs because of the people behind it. From field technicians at airports to teams at headquarters, Smarte Group invests in safety, fairness, and opportunity at every level of the company.
our services
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How we support our people

01

Equal opportunity by policy

Formal policies ensure equal access for everyone.

02

A direct line to leadership

Employee-led programs powering mentorship, charitable work, and a stronger workplace.

03

Safety and well-being first

Assistance programs, safety awards, and comprehensive benefits.

Our commitments beyond the company

Local hiring keeps jobs close to communities 
we serve.

Matched employee giving and Starlight Children's Foundation partnership.

Zero tolerance for unethical working conditions across our supply chain.

Governance

Investor-grade oversight and accountability.

ESG at Smarte Group is not a side project. It is approved by the board, owned by executives, and measured quarterly, with formal policies governing how we operate and manage risk.

governance

Accountability Structure

01

Board

Approves and oversees ESG strategy across the group.

02

Executive Level

Owns delivery and performance across operating businesses.

03

Quarterly Reporting

KPIs reviewed by senior leadership across all three pillars.

Policies and Risk Management

Ethical Corporate Conduct

Policy covers compliance, conflicts of interest, 
and unethical-conduct reporting.

Climate Risk Management

Assesses physical and transition risks, 
mitigated through service diversification.

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Cyber and Continuity Risk

Manages cyber-risk, business continuity, and fraud, per ISO 9001.

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Quarterly ESG Reporting

Tracks KPIs across all scopes, reported 
quarterly to leadership.

Fifty-five years of building things to last. A formal commitment 
to keep proving it.

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Sustainability at Smarte Group is not a marketing initiative. It is the operating model we have refined for five decades, now measured, reported, and held to targets. We publish our progress so our partners can hold us to it.
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